Last Updated: May 21, 2026
Welcome to jayhostv.com. We value customer satisfaction and aim to provide transparent policies regarding returns, refunds, and cancellations.
By purchasing products or services from our website, you agree to the terms outlined below.
1. Digital Products & Services
Due to the nature of digital content and online services, all sales of the following are generally non-refundable:
- Digital downloads
- Online courses or learning materials
- Astrology/Jyotish consultations
- Tantrik or spiritual consultation services
- Personalized reports or remedies
- Appointment bookings
- Subscription-based services
- Donation or offering-based services
Refunds may only be considered if:
- The service was not delivered
- A duplicate payment occurred
- There was a technical issue caused by us that prevented access
Approved refunds may take 7–14 business days to process.
2. Physical Products
If physical products are sold through the website (such as books, spiritual items, herbs, merchandise, or wellness products), customers may request a return within 7 days of delivery under the following conditions:
- The item must be unused and in original condition
- The item must be returned in original packaging
- Proof of purchase is required
We do not accept returns for:
- Opened consumable products
- Personalized/custom-made items
- Used spiritual or ritual products
- Perishable goods
Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
3. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:
- Your order number
- Photos/videos of the product
- Description of the issue
Once verified, we may offer:
- Replacement
- Store credit
- Full or partial refund
4. Appointment & Consultation Cancellation
For appointments, consultations, or spiritual sessions:
- Cancellations made at least 24 hours before the scheduled time may qualify for rescheduling
- Same-day cancellations are generally non-refundable
- Missed appointments without notice are considered completed sessions
5. Refund Processing
If a refund is approved:
- Refunds will be issued through the original payment method whenever possible
- Processing time depends on your bank or payment provider
- We are not responsible for delays caused by financial institutions
6. Non-Refundable Situations
Refunds will not be provided for:
- Change of mind after delivery
- Failure to read product/service descriptions
- Incorrect information provided by the customer
- Delays caused by third-party shipping or payment providers
- Spiritual or advisory outcomes that are subjective in nature
7. Contact Us
For refund or return requests, please contact us through:
Or email:
[email protected]
8. Policy Updates
We reserve the right to modify this Return & Refund Policy at any time without prior notice. Updated versions will be posted on this page with the revised effective date.